experience. expertise.
Our experience over the last twenty (20) years has enabled us to provide superior functionality to your network; we'll manage your system while you manage your business.
- All the benefits of an in house MIS department without the cost. These costs can (and do) include equipment, valuable office space, office supplies, employee(s) salaries, benefits, insurance, etc
- Expert maintenance for system components
- Professional installation of hardware, software, and peripheral devices
- Tech support that redefines excellence - simply stated, we are available when you need us.
The IBM Business Partner emblem is a trademark of International Business Machines Corporation in the United States, other countries, or both.
on site technicians
In business, a breakdown in communication is a serious problem. This applies to networking as well.
Our experienced network technicians have maintained support for all of our clients with the highest levels of functionality. Keeping you working efficiently is our goal.
- troubleshoots LAN/WAN network problems
- configures LAN/WAN networks
- collaboration - email, messaging, file/printer sharing
- software programming modifications
desktop workstations and printers
Our first level technician is skilled at working with basic everyday operations of business computing.
- troubleshoots hardware problems on stand alone desktop pc's, printers, and pc linked peripherals
- installs stand-alone desktop pc's and printers
- loading operating system software using default settings
- web site programming maintenance
networked workstations and printers
Second level technicians provide expertise in networked pc's and printers:
- troubleshoots hardware problems on networked desktop pc's, printers and pc linked peripherals
- installs networked desktop pc's and printers
- loading operating system software using default settings
- internet configurations - protocol values, domain name servers, gateways
- configuring and troubleshooting e-mail
- network hubs and switches
- file and printer sharing setup
network servers
Level three technicians specialize in network servers. They can perform the following tasks:
- troubleshoots hardware problems on servers, large printers and network-linked peripherals
- installs network servers and large printers.
- install includes unpacking, setup, connecting power, and booting system to operating system prompt
- configuring server(s) on network
- loading operating system software using default settings
- configuring servers for e-mail, gateways or printers
- installs network hubs and switches
- implements file and printer sharing setups