We're technology consultants. We strive to learn as much about our clients as possible so that we can make educated suggestions when it comes to managing their technology effectively. On the surface, our services may not seem much different than our competitors. But what you don't see from the outside is our commitment to personalized service.
You are not assigned to some mysterious account manager. If one of us doesn't have an answer to the problem, we draw from each other to find a solution that works.
After a decade of operation in the Grammercy section of Manhattan, we moved to lower Westchester County in 1993. Relocating to Westchester affords us the ability to reach clients in all five boroughs of NYC, Long Island, New Jersey, and Connecticut much faster and easier when necessary.
Easy access to ALL major highways and interstates and our proximity to at least a dozen commuter railroad stations enables us to easily travel when and where we're needed. We utilize mass transit as often as possible to help reduce our carbon footprint.
Have you ever spent hours on the phone with manufacturer tech support trying to fix a glitch with your . We understand how frustrating it is to call for help only to get bounced around an automated telephone system. Exasperated from the circular redundancy, you finally reach a live human being. Soon you realize the language barrier between you and your "help" is growing by leaps and bounds.
We choose to take a much more simple approach … you call us, our phone rings, and we answer it. And if we don't, leave us a voicemail (they get emailed to us), and we'll call you back promptly. Plain and simple. We'll use our sophisticated tools to lend you a helping hand, whether you're a world away or just around the corner.
Why? Because we are one. Being on the same level as our clients helps us to visualize your needs and goals from technology. Most technologies we recommend to our clients is the same technology we use in-house. From remote access to email and computing, document management & time matter billing software, accounting software, to sleek and sophisticated IP telephones, to reliable internet & POTS telephone service, to web hosting and web site development, we use what we sell and support.