Solutions for Small Business
Managed I.T. Services for SMB's
Fusion Managed I.T. from Superior Computer Services consists of various service level offerings that provide affordable proactive IT management and support. Utilizing our unique framework for providing managed IT services, Superior Computer Services provides a range of proactive services designed to optimize your technology investment and maximize the productivity of your people and business. It's not just about monitoring, that just lets you know something is wrong. And it’s not just about remote access to your systems to troubleshoot issues.
It's about a proactive, preventative approach to IT systems management. In other words, we minimize the guesswork take the necessary steps to keep your systems running before a problem occurs. Our focus is to keep your IT systems operational, available and secure so that you can focus on the everyday demands of your business requires, managing costs and increasing revenues. We’re here to help you realize the productivity gains and ROI you have been expecting from your computer systems all along.
Monitoring Services
Fusion monitoring services allows you to be proactive about the health and status of your PC workstations, servers and network equipment. Installing our lightweight monitoring software, a Fusion Agent, allows us to provide real-time tracking of important aspects of each PC’s health such as hard-disk usage, installed Windows patches, disk defragmentation, event log notice, application failure, software audits, network health, and much more. When a problem or alert is triggered, we can actively notify your IT support person(s) with an email indicating what is wrong and which computer or device is having the issue, effectively giving your IT support company all the information they need to address the problem quickly and efficiently.
- System events
- Windows security patches
- Disk usage
- Critical error messages
- Network monitoring & audits
Security Services
Get your systems secure with our all-in-one integrated anti-virus, anti-spyware, and anti-rootkit software from AVG. Specially designed to work with our Agent software, we can remote scan, manage and update your PC’s and server’s virus software remotely and without any interaction from the user. As an added bonus, our software appears to be hidden (there are no visual logos or icons to click) so the user cannot cancel scans or cancel critical updates.
- Superior virus detection based on better heuristics and NTFS data streams scanning
- Unique automatic threat-removal anti-spyware engine
- Resident shield with on-access scanning
- Flexible intelligent scanning
- Real-time protection
- Automated deployment
- Full e-mail protection
- Powerful scheduling
Managed Services
Managed services takes monitoring one step further by providing IT support services to go ahead and fix any issues or alerts that our Agents report. This option is better suited for companies who do not have an IT support company or team and need such services. Some companies want additional coverage when their in house staff is not available, like nights, weekends and holidays. Managed includes automating scheduled tasks such as Windows patch management, anti-virus scans and updates, disk defragmentation, and much more.
Backup and Disaster Recovery Services
It’s all about recovery! What you back-up, where your data is stored and how quickly you recover are what really matters. And the Fusion Backup & Disaster Recovery module (BU-DR) has all the features and functionality to provide powerful, flexible and easy data protection and recovery.
- Complete integrated solution that protects all Windows servers, workstations and mobile computers in a distributed IT environment
- Intuitive management and reporting reduces administrator workload and backup costs
- Central Web-based administration of all features, including event scheduling, backup status and reporting provides remote administration and automation eliminating on-site visits
- With maximum visibility comes maximum data protection. The Backup Status Dashboard ensures and demonstrates complete data protection
- Powerful backup options provide flexible methods of data protection and recovery
- Universal restore for recoveries to dissimilar hardware or virtual machines
To learn more about how SCS Fusion can help you lower your IT costs and increase your system's efficiency, fill out the form below and we'll contact you directly.
Features and Benefits
We specialize in all facets of small business computing and technology consulting:
- Low, flat monthly cost for support
- Monitoring for viruses and malware
- Software patch maintenance and monitoring
- Network health monitoring
- Support for both Mac ® and Windows ® platforms
- Flexible plans to suit your budget and needs
- Coverage for PCs, laptops, and servers
- Hardware & software auditing and asset tracking
- Software license management
- Free 2 week no-committment system audit